All of our orders are processed the same day or by the next working day. In case of stock availability, the shipment of orders is guaranteed within 48 hours of receiving the order. If the order was placed over the weekend, it will be shipped the next working day. Once the order has been shipped, you will receive an email with the tracking number.

Shipping times depend on the destination. In case of stock availability, delivery in Italy is within 48h (sometimes 24h). In Europe: Austria, Belgium, Luxembourg, Germany, Holland: 48h Denmark, France, Switzerland, Poland, Portugal, Czech Rep., Romania, Slovenia, Spain, Hungary, Slovakia: 72h Bulgaria, Croatia, Estonia, Ireland, Latvia, Lithuania , Serbia, Sweden, UK: 96h. In other countries not mentioned (in or outside the EU) the times will be communicated at the time of the order.

Shipping is automatically calculated before submitting your payment information. The cost of standard shipping by courier in Italy is 7 euros. In case of payments over 60 euros, shipping (in Italy) is free! In Europe: Austria, Belgium, Luxembourg, Germany, Holland: 11 euros. Denmark, France, Switzerland, UK: 13 euros. Croatia, Poland, Czech Republic, Slovenia, Serbia, Spain, Hungary: 15 euros Bulgaria, Estonia, Ireland, Latvia, Lithuania, Portugal, Romania, Slovakia, Sweden: 18 euros. In other countries not mentioned (in or outside the EU) the costs will be communicated at the time of the order.

Contact us immediately through the various channels available to request the cancellation of the order. No additional costs will be charged. Warning: since we have limited delivery times for order fulfillment, we will not be able to accept the cancellation of an order if it has already been shipped.

Contact us immediately through the various channels available quoting your order number, name and correct address and we will do our best to update your order before it is dispatched. Attention: as we have tight lead times for fulfilling your orders, however please note that we cannot guarantee address changes once your order has been placed.

If the strap does not fit, within 20 days of receipt you can send the product back at your expense and we will exchange the strap (courier exchange service). We advise you to contact us in any case to verify and manage the product change before proceeding with the return.

Contact us through the channels available to request the status of the shipment. We will try to locate the problem and update you accordingly.

We do not have our own single-brand physical stores (even our office in Turin is not a sales point). You can find some of our articles in many jewelers in Italy and Switzerland, especially in Turin and its province.

On our site it is possible to pay by credit card, PayPal, Satispay and bank transfer